INSTALLATION SUPPORT
Highly Skilled & Knowledgeable Experts
Our team of field engineers and specialized technicians can assist with on-site installation. When we are responsible for installation of equipment, our staff’s detailed product knowledge ensures a seamless and effective transfer from the design and manufacturing phase to the installation phase. Our field engineers are the key to your project’s success. All are highly experienced professionals and skilled technicians.
Installation & Commissioning Made Easy
Our integrated commissioning team offers the advantages of a single point of responsibility for the commissioning of the entire project. At the job-site we assist with integrating the CHP modules into the customers individual cogeneration plant design. All equipment functions are inspected and tested again under local conditions and using the customers fuel source.
GENERAL PRODUCT SUPPORT
- Service Whenever You Need It
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Our single-source services program is designed to help keep our customers equipment and plants operating at peak performance. Product support is critical and our comprehensive after-sales services are designed to protect your investment during both in-warranty and post-warranty periods. Whenever you require assistance, we offer experienced technicians, parts support, and flexible service options designed to meet your specific business needs.
- Service Network
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We provide access to several service centers throughout the US, Central-and South America. This network of regional service facilities guarantees all customers a fast response.
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PRODUCT DOWNLOADS
- Data Sheet Biogas 60Hz
- Data Sheet Biogas 50Hz
- Data Sheet Landfill Gas 60Hz
- Data Sheet Landfill Gas 50Hz
- Data Sheet Sewage Gas 60Hz
- Data Sheet Sewage Gas 50Hz
- Data Sheet Coalmine Gas 60Hz
- Data Sheet Coalmine Gas 50Hz
- Data Sheet Natural Gas 60Hz
- Data Sheet Natural Gas 50Hz
- Data Sheet Biofuel 60Hz
- Data Sheet Biofuel 50Hz
- Data Sheet Micro CHP 60Hz
- Data Sheet Micro CHP 50Hz
- Company Brochure
- More Data Sheets
- More Data Sheets
- More Data Sheets
ON-LINE support - REMOTE MONITORING - SMART CARE SERVICE
Our plants have the capability of remote monitoring and controlling. This allows potential problems to be identified in a timely manner and corrective action, if necessary, can be taken immediately. The key benefit is that operational plant performance and efficiency is observed and measured regularly to identify variances, and to assure the highest possible level of utilization and profitability.
+1 904 579 3217Hotline
USA:
+1 904 579 3057Phone:
+1 904 406 8727Service
Fax:
Until a few years ago, when a power plant stopped working, a service technician had to travel to the site to fix a problem. In a worst-case situation, it could take days, sometimes weeks, before the equipment would operate again. While mechanical components were most often to blame back then, today many faults are electrical control-related. Plant operators significantly reduce the risk of failure by remotely monitoring the equipment and intervening promptly if anything goes wrong.
Our plant’s control systems can be monitored thousands of miles away. The software allows troubleshooting remotely, adjusting or modifying parameters and settings, boosting the plant’s overall performance. Operational data is transmitted in real time and experts are monitoring the plants operation around the clock. They suggest improvements and maintenance is performed when it’s actually needed, rather than at fixed intervals. Faults are more readily noticed when a system is continuously monitored, and appropriate action is initiated before abnormalities have a chance to affect operations.
On-SITE TECHNICAL support - SERVICE & MAINTENANCE
Experience You Can Trust
We can design
comprehensive, pro-active maintenance
programs for your cogeneration CHP plant to protect your
investment and lengthen its lifespan
More Than Just Service
Our product support offerings are coupled with a comprehensive portfolio of services. This includes 24/7 remote monitoring as well as flexible plant adjustments in accordance with available gas reserves and availability of fuel sources, or the customers energy requirements. This ensures that plant operation is always optimized to match available fuel resources.
